Managing Young Professionals
Recruit. Retain. Develop. Understand. Thrive!

Don't take this course if ...
you are more interested in what Young Professionals eat, wear, watch or listen to more than what they have to contribute to your organization.
Managing is not something you do to young professionals but with them.

This course is different from others because ...
it's not just about managing Young Professionals but understanding how to work with every generation. We will explore the theoretical framework for thinking about generations and how that foundation is important to managing every generation of workers. The course explores the why, what and how aspects of managing a generationally diverse workforce:
1) Why should you do anything at all?
2) What should you be doing?
3) How do you do it?
Your instructor, Dr. Chip Espinoza, is internationally known and respected for his work on helping managers and organizations create environments in which all generations can thrive. He is published in several languages and his doctoral dissertation on the subject has been downloaded over 20,000 times.

The Promise of this course is ...
to equip you to thrive as a managerial leader in a generationally diverse workforce. There are two critical outcomes to training;
1) Do you believe you are competent and capable?
2) Can others observe your competency?
You can expect your competency to grow in the areas of developing others, transferring knowledge, helpful feedback, communication and personal productivity. In addition, employee engagement and satisfaction will significantly improve.
The course builds on what you have already learned through prior training and career experience.
Course Learning Outcomes
- Understand the dynamics at play in a multigenerational workforce
- Describe the theoretical framework for thinking about generations
- Use nine competencies critical to managing today’s workforce
- Describe challenges young professionals face when entering the workforce and how to help them
- Recognize and address personal and organizational bias
- Develop emerging leaders
- Gain communication skills critical to working cross-generationally


About The Instructor ...
Dr. Chip Espinoza is the Co-author of Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce Second Edition, Millennials Who Manage: How To Overcome Workplace Perceptions and Become A Great Leader, and Millennials@Work: The 7 Skills Every Twenty-Something Needs to Overcome Roadblocks and Achieve Greatness at Work. His books have been translated into several languages He is also Dean of Strategy and Innovation at Vanguard University of Southern California.
Chip keynotes internationally and across the country on how to create an environment in which managers and young professionals can thrive. Chip is a leading expert on the subject of generational diversity in the workplace. He consults in the civic, corporate, and non-profit sectors. His client list features great organizations including The Boeing Company, Microsoft, Schneider Electric, Special Olympics, The Department of Defense, Sandia National Labs and SAS Business Software Systems.
Chip is the go-to person for news agencies on the topic of integrating younger workers into organizations. He is a content expert for CNN on the subject of generational diversity in the workplace. He has also been featured on Fox News, CBS Radio, and in major publications. Chip was named a top 15 Global Thought Leader on the Future of Work by the Economic Times.

Current Challenges Managers Face ...
Every opportunity I have to speak with managers I ask the question, "What are the challenges of managing in a multi-generational work environment." The majority of managers immediately focus on the challenge of managing young professionals.
My research methodology is Participatory Action Research. The objective is to place the people facing the challenges at the center of identifying and solving them.
The Managing Young Professionals course is grounded in the experience and work of thousands of managers. I have captured several lists of challenges while presenting to both large and small groups of managers. Check out the lists in the frame to the right. Do any of the challenges resemble your experience?
